How a 20% increase in spend in fashion retail can be achieved by creating the right customer experience

May 09, 2023

Sector/Location - 2.325 mystery shopping visits were conducted at fashion retail stores in the BeNeLux in 2022. Read more

MSPA EA - PODCAST

May 08, 2023

PODCAST #10 – The Human Asset with Jocelyn Rebbens Read more

Global MSPA Shopper Survey - SHARE YOUR VIEWS

April 11, 2023

We are inviting all Mystery Shoppers across the world to take part in a GLOBAL MSPA  SURVEY.... Read more

MSPA Guide to Mystery Shopping

March 10, 2023

Welcome to our first Guide aimed directly at all users of Mystery Shopping, and providers and their employees. Read more

MSPA EA - PODCAST

March 08, 2023

PODCAST #9 – Women's Day Special with Julia, Kerli and Livia Read more

MSPA EA Podcast

March 01, 2023

PODCAST #8 – MSPA Matters and much more... – Luis Duarte Read more

Congratulations - Elite Member Status 2023

February 03, 2023

We are delighted to announce the success of the initiative in its 7th year, as many members applied for Elite Member Status 2023. Read more

How a 5 Star Resort Hotel in Europe increased sales by 1.9 million Euros with the support of Mystery Shopping

January 27, 2023

Sector/Location - Hospitality (Hotels) Read more

SMILING REPORT: submit your data for 2022!

January 09, 2023

Don't wait, join and submit your Smiling Report Survey data 2022 now - deadline extended 31st January 2023! Read more

BECOME ONE OF OUR ELITE!

January 02, 2023

We welcome all MSPA Europe/Africa members to apply for Elite Status 2023! Deadline to present your details is January 28th, 2023. Read more

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