How a 5 Star Resort Hotel in Europe increased sales by 1.9 million Euros with the support of Mystery Shopping

January 27, 2023

Sector/Location - Hospitality (Hotels) Read more

SMILING REPORT: submit your data for 2022!

January 09, 2023

Don't wait, join and submit your Smiling Report Survey data 2022 now - deadline extended 31st January 2023! Read more

BECOME ONE OF OUR ELITE!

January 02, 2023

We welcome all MSPA Europe/Africa members to apply for Elite Status 2023! Deadline to present your details is January 28th, 2023. Read more

Call FOR CONFERENCE SPEAKERS 2023 and....Mark the Date!

December 17, 2022

We need your help, apply to be a speaker and share your Case Study thoughts and actions!.....23-25 May, 2023 - Algarve, Portugal - MSPA EA Conference Read more

Recording MSPA Hub - Event - 16 December 2022

December 16, 2022

Watch and listen to the recording of the final Hub Event of 2022! Read more

MSPA EA Podcast

December 04, 2022

PODCAST #7 – Operational Agility - Anita Nestorova Read more

Advertisement Possibilities - MSPA EA website

November 08, 2022

MSPA EA offers your MSPA member company exposure to targeted market segments. Just one piece of business can cover your advertising costs. The structure of the site is such that targeting your specific markets is a straightforward process... Read more

MSPA EA Podcast

September 20, 2022

PODCAST #6 – Making Change Simple - Cyriel Kortleven Read more

MSPA Membership - CONNECT and STAY CONNECTED

September 18, 2022

There are a whole host of membership benefits which give you competitive advantage in our industry.  And we’re evolving constantly to ensure that we’re adding value. Read more

Smiling Report 2022 - Press Release

June 30, 2022

Global research: progress in the greetings according to this year's Smiling Report survey on a sample of 731.285 reports in 30 countries. Read more

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