Veronika Patakova, Market Vision - The pandemic has taught all of us (and is still teaching us) new lessons. Many different service providers have been globally experiencing rough times, especially those relying on F2F visits...
Ronelle van Rensburg, Helion Research - The world has been in turmoil for over 18 months. Uncertainty, fear, confusion, and chaos have forced all of us to reconsider the way we live, the way we play and certainly the way we work.
Meta Arh, Co-Founder and Partner at Temidia - Recently a colleague commented that she thought mystery shopping was "something from fifteen years ago." This caused me to reflect on the role of Mystery Shopping in our company in 2021.
Kerli Soosaar, Co-Founder at Dive Group - We believe our most prominent strengths in these times have been calmness, openness, flexibility, support, fact reaction and the inner knowledge that it will all be fine in the long term.
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