NEWS

GDPR Q&A section in the secure Members Area

GDPR Q&A section in the secure Members Area

UPDATED May 10th, 2018

On May 25th, 2018, the EU’s General Data Protection Regulation (GDPR) rules will come into force. Although many of our member companies are already prepared for, and are abiding by GDPR, others are seemingly less clear about the policies and procedures that they need to put into place before the May 25th deadline.
We have prepared a GDPR Q&A section in the secure Members Area of the MSPA Europe/Africa website. This sectionis being updated regularly to include additional information as it becomes available.

NEW added

  • What is the MSPA/BV approach to positioning of Data Protection Officer in Mystery Shopping agencies? Is this new position related to GDPR necessary or recommended?
  • Non legally binding interpretation of Employee consent requirement for Mystery Shopping Client Employees V5 18-4-18
  • Video MS and The Employee
  • Video MS and the Customer

Q&A covered within our advisory area include:

  • What is GDPR?
  • Why was it introduced?
  • How does it apply – what are Data Controllers and Data Processors?
  • Who are the “Data Subjects”?
  • What is their “Personal Data”?
  • How does the regulation protect the Data Subject?
  • What should the Data Subject expect?
  • What does all this mean to me as a Data Controller?
  • What does all this mean to me as a Data Processor?
  • How should I manage the issue of Consent, Correction and Erasure for client employees?
  • What do I need to do and when should I do it?
  • What is the MSPA/BV approach to positioning of Data Protection Officer in Mystery Shopping agencies? Is this new position related to GDPR necessary or recommended?
  • Non legally binding interpretation of Employee consent requirement for Mystery Shopping Client Employees V5 18-4-18
  • Video MS and The Employee
  • Video MS and the Customer

We will provide further information regarding other aspects of GDPR as and when we find out more. Our other planned activities on GDPR include:

  • CONNECT - we are intending to open a forum where members can exchange views regarding GDPR, so watch this space
  • LEARN - we are working to provide other information, education options and certification programmes with the help of trusted partners
  • SHARE -  we welcome any comments, questions and suggested alterations from members who may have information to share with the association.

We trust that you will find the information contained valuable, however please remember that this has expressly been created to offer an interpretation of GDPR in terms of its impact on you as providers of Mystery Shopping services. It does in no way constitute advice, and the MSPA and its representatives have no liability for the information that’s been provided.

Don’t delay, act today!

Login to the secure members area to see the FAQ and KNOWLEDGE centre the advisory documentation
 

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