REGISTRATION IS OPEN discounted fees until March 31st, 2019!

REGISTRATION IS OPEN discounted fees until March 31st, 2019!

In 2019 we will travel to the Le Meridien Lav Hotel in Split, Croatia for our 20th annual conference - 21-23 May 2019

Join us for two full days of client case studies, dynamic discussions, excellent Key-note sessions, lots of network possibilities and more …discounted fee – deadline March 30th, 2019! The theme of this year’s conference is:  

Connect, Learn & Share

"20 Years of Professional Mystery Shopping"

The MSPA is at the centre of the Mystery Shopping & Customer Experience industry. With over 450 member companies worldwide we measure the quality of customer service given by more than 100.000 companies around the globe. The MSPA is the association of professional companies whose goal is to improve and stimulate the acceptance, performance, reputation and use of mystery shopping and associated services. OurEurope/Africa conference is "the event" for professionals in the industry to attend each year!

Important dates to remember

The conference arrangements and bookings are coming along well; preliminary conference program , sponsors & speakers information and ONLINE registration possibilities are published or will be shortly.

  • Early Bird Discounted registration fees are available until March 31st, 2019
  • Le Meridien Lav Hotel Split offers an excellent discounted room rate to all MSPA delegates; deadline to secure your room reservation March 15th, 2019
Continue directly to the Conference Website...registration, travel & hotel info, program and more

Time is running... arrange your travel, book your hotel room and start planning your meetings. Register today and start planning your meetings!

  • Over 300 delegates from Europe, Africa and the rest of the World
  • Major keynote speakers, on topics relevant to our industry are coming, break out sessions & dynamic discussions covering topics of National and International interest in which to participate
  • Sightseeing tour of the area again included in the conference program!
  • Vendor show providing you with interesting insight into the latest industry technologies and services.
  • Plenty of time for networking, socialising and relaxing is built into the conference programme. 
  • A full social programme is planned, using the facilities of an excellent hotel. 
  • This year MSPA arranged again that for all conference delegates the dinners on Tuesday and Wednesday are included in the conference fees when you register for the full 2 days of conference.
  • An outstanding location for our closing dinner EVENT on Thursday evening; pre-registration is required.

The conference location as well as official conference hotel is the Le Meridien Lav, Split (5*) in Split, Croatia.They offer excellent room rates to all MSPA delegates and hold a block booking until March 15th, 2019. Don't delay and reserve your room as usually during the MSPA conference the hotel is fully booked!


Direct Links to start your registration:

We hope to see you all again this year in Split, Croatia!


MSPA Africa Event 2019 / Africa Forum 2019