NEWS

Mind The Gap Part 2: businesses continue to miss the mark on COVID-19 – as lockdowns continue

Mind The Gap Part 2: businesses continue to miss the mark on COVID-19 – as lockdowns continue

Businesses and customers continue to struggle to meet Covid-19 safety protocols which negatively impact safety and sales. This is the continued findings of a follow up survey carried out by MSPA Europe/Africa during July and repeated in November 2020.

The survey evaluated the experiences members of the general public when visiting over 5.000 locations in both July and November 2020, ranging from shops, supermarkets, car dealers, fast food and dining establishments.  Based on the principles of COVID transmission prevention, findings were split out into performance on sanitisation, signage, staff and customer social distancing and staff PPE and customer Mask wearing. Respondents were asked about their resultant feeling of safety and likelihood to return to the places they visited.

The findings show varying gaps in compliance to local government guidelines with a potential health impact and a definite impact on consumer confidence and advocacy levels. 

To find out more click below for access to each Market Report and Press Release.


Summary Report

The virus knows no country boundaries but national policies do…

The fight against COVID-19 is not a competition between countries so we do not compare or rank, but we can contrast.  What is clear is that every country has a different journey and as a result a different destination. There is evidentially no clear path.   From acknowledgement that the virus exists, through health advice and provision, to government policy, engagement of people, commitment of businesses, education of their employees and monitoring implementation. All of these stages are essential, but our analysis shows each country is in a different place. Let us hope we all end up at the right destination with as many of our employees, customers and people with us.


United Kingdom

Mind The Gap: UK businesses missing the mark on COVID-19


Portugal

Mind The Gap: Portuguese businesses improve COVID-19 safety measures 


Spain

Mind The Gap: Spanish businesses improve COVID-19 safety measures  


Italy

Mind The Gap: Italian businesses do well with COVID-19 safety measures  


Czech Republic

Mind The Gap: Czech Republic businesses missing the mark on COVID-19  


Hungary

Mind The Gap: Hungarian businesses missing the mark on COVID-19  


Slovakia

Mind The Gap: Slovakian businesses need to mind the gaps on COVID-19  


The Netherlands

Mind The Gap: Businesses in The Netherlands missing the mark on COVID-19  


France

Mind The Gap: French businesses need to mind the gaps on COVID-19  


Sweden

Mind The Gap: Swedish practice follows the different government policy on the prevention of Covid-19  


Croatia

Mind The Gap: Businesses in Croatia find it hard to maintain a social distance to prevent Covid-19  


Brazil

Mind The Gap: Businesses in Brazil fail to keep a good social distance to mitigate Covid-19  


Belgium

Mind The Gap: Belgium struggles to maintain a distance to prevent COVID-19 transmission  


Morocco

Mind The Gap: Morocco struggles to comply with COVID-19 safety measures  


South Africa

Mind The Gap: Morocco struggles to comply with COVID-19 safety measures  


MSPA EA members are able to download the open files in the secure members area at the Knowledge section.

More reports will be available in the coming days

Your MSPA EA Team

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