MSPA Shopper Certification

The MSPA recognises that Mystery Shopping is a profession, not just a hobby.  As is the case of other professions, we believe that a means of addressing shopper standardisation, education and certification is an absolute necessity.  In response to this requirement, we have developed this on-line European Certification programme.  Companies are always looking to hire the best and brightest, and this certification is one method of setting these companies apart from the crowd.


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General FAQs about certification

Click here for the Shopper Certification 

The test is available in the below languages:

Azerbaijan German Polish
Croatian Greek Portuguese
Bulgarian Hungarian Romanian
Czech Italian Russian
Danish Kazakh Slovak
English Latvian Turkish
Estonian Lithuanian Ukraine


The book about Mystery Shopping