LATEST NEWS FROM THE MSPA: COVID-19 RESPONSES TO DATE

April 30, 2020

The future of Mystery Shopping and how it will embed service culture in our new world Read more

MSPA Members Webinar - Future Thinking - April 22nd

April 24, 2020

Check-Out the video of our 4th webinar with MSPA members connecting and sharing their views on "Future Thinking". Read more

2020 Smiling Report

April 21, 2020

Let’s take a step back in time  to our the Smiling Report from 2019. You will be interested to see the findings by clicking on the links below.  We live in challenging times in 2020 and it will be valuable to see when and where our smiles return first.  Stay safe all. Read more

MSPA Members Webinar - Managing Colleagues and Shoppers - April 8th

April 10, 2020

Here is the video of our webinar with MSPA members connecting and sharing their views on "Managing Colleagues and Shoppers". Read more

Corona Info - MS Provider Top Tips from MSPA

April 04, 2020

As we start another week we thought we would share some thoughts we have collated over the last week. What to do to help manage clients , colleagues, shoppers and cash. It is all about CLARIFY, PLAN and DELIVER. Read more

MSPA Members Webinar - Managing Clients - April 1st

April 03, 2020

Here is the video of our webinar with MSPA members connecting and sharing their views. Read more

MSPA Members Webinar - Corona Info - March 20th

March 24, 2020

Here is the video of our webinar with MSPA members connecting and sharing their views. Read more

Message from Stefaan Vandroogenbroeck, President MSPA EA

March 23, 2020

Dear friends,  It’s clear that we face challenging times for our families, friends, communities and at work. Read more

Quick Update for MSPA Members - Facebook Activity & Free Webinar

March 18, 2020

For those of you who don't already know MSPA have created a closed group on Facebook called "MSPA Members Corona Info". We also have a Webinar scheduled this Friday March 20th, 8pm GMT. Read more

MSPA EA Conference 2020 - IMPORTANT UPDATE

March 17, 2020

We will keep this message brief as we all know there are many important things for us to deal with in the coming days and weeks. Read more

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